SHIPPING POLICY
PROCESSING TIME
Orders are processed within 3–4 business days (Monday–Friday, excluding holidays). During holidays or high-volume periods, processing may take slightly longer. We'll email you if there's any delay.
DELIVERY TIME
After processing, orders typically arrive within 6–12 business days.
Estimated total time from order to delivery: about 9–16 business days.
Delivery times are estimates, not guarantees, and can be affected by carrier delays, weather, or holidays.
TRACKING
Once your order ships, you'll get a shipping confirmation email with a tracking number. Tracking can take 2–3 business days to start updating.
WRONG ADDRESS
Please double-check your shipping address at checkout. If you notice a mistake, email us within 12 hours of ordering. We're not responsible for orders shipped to an incorrect address entered at checkout, but we'll do our best to help.
LOST OR DELAYED PACKAGES
If your tracking hasn't updated in 10+ business days, or your order hasn't arrived within 25 business days of purchase, email support@mintvea.com and we'll reship or refund it.
MULTIPLE BOTTLES
Orders with more than one bottle usually ship together, but may occasionally arrive in separate packages.
Questions? support@mintvea.com